Terms and conditions
Last updated 11 November 2026
These terms apply when you order from Nky Creations. By placing an order you agree to them.
Orders and prices
- Prices are in Pakistani rupees and include the options you choose on the product page.
- An order is confirmed once we have checked your payment, or accepted it for cash on delivery.
- We may cancel an order we cannot fulfil, and will refund anything you have paid for it.
Handmade and made-to-order items
- Every piece is made by hand, so small differences in colour, size and bead placement from the photos are normal.
- Made-to-order items are started after payment is confirmed. The number of days shown on the product page is our best estimate, not a guarantee.
- Screens show colours differently. If an exact shade matters, send us a photo of your outfit before ordering.
Payment
- You can pay by bank transfer, JazzCash or Easypaisa. Cash on delivery is offered on ready-stock items only.
- For bank transfer and wallet payments, send the payment screenshot on WhatsApp so we can confirm it.
- Discounts and coupon codes apply only as shown at checkout.
Delivery
- We deliver across Pakistan through courier companies. Delivery times depend on the courier and your city.
- Please give a correct address and a phone number you answer. If a parcel comes back because it could not be delivered or was refused, the delivery charges are not refundable.
Returns and cancellations
Our returns and exchange policy is on its own page and forms part of these terms.
Reviews
Only buyers can review a product. We may hide reviews that are abusive, off-topic or contain personal information.
General
We are not responsible for delays caused by couriers or events outside our control. These terms are governed by the laws of Pakistan.